Viator Integration

Before you begin this process, be sure you have signed up with Viator and created your product listings. 

1. Login to Viator Supplier Account and go to “Account”, then “Connectivity” tab. Choose your reservation system from a list. Once this is done, it might take 24 hours to process.

2. In WaveRez, go to “Integrations” on the left menu. Click on “Viator”

3. Click the checkbox that says “Use Viator”. You will find your API Supplier ID on your account  under account>connectivity.   It is not the number listed beside your name. Once you have your number you can enter it here.

4.  Select the product you wish to add to Viator

5. Fill out the basic information and click “add tour option”

6. Create a name for the tour (this is just for internal use), and then select the tickets you’d like to sell. Click save.

7. Once you finish creating your product on Viator, you’ll have to purchase the setup fees ($29.00).  Then your product will be in review:
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8. Go back to the Viator Supplier Dashboard and select the corresponding product and click “Manager”

9. If your product is not active,  set it to Active.
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10. Schedules must be setup (either at this point or after connection, it’ll sync better)
    1. Max per booking is actual equipment (so rentals needs to be 1)
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11. Go to “product connection” and click “connect”

12. If setup correct, it should display in the options

13. Select corresponding option
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    2. Then you’ll want to verify that the start times match up:

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3. If they don’t match up as you see below in the example below, then update in Viator schedules as shown.